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Taking Care of Business
Valhalla, New York, March 11, 2005: Today, GlobalServe, Inc. announced its latest IT Acquisition and Provisioning Customer, a Leading provider of Teleservice based Customer Relationship Management (CRM) Services, TeleTech. TeleTech presence spans North America, Asia-Pacific, Europe and Latin America, TeleTech provides comprehensive customer management services to global organizations. Including full range of front to back office outsourced solutions, customer management, BPO, database marketing services to measurably enhance its clients' core customer management processes. TeleTech's products and services, standardized processes, and recognized capabilities to implement complex global projects make the Company a valued partner for clients that include Global 1000 businesses and governments. TeleTech offers 150 languages, through its more than 32,000 employees, in 17 countries.
GlobalServe is delivering a full Procurement and Provisioning solution for consistent multi-OEM IT Infrastructure worldwide while ensuring TeleTech achieves 100% utilization of its pre-negotiated pricing agreements. TeleTech will order through GlobalServe OneSource as a single touch point any where in the world according to their standards for consistent delivery.
GlobalServe's key competency is partnering with global businesses in lowering their total cost of technology ownership, explains Stephen Gamble Sales Executive, USA. GlobalServe enables customers to procure, deploy and support technology assets or services in any country, currency, from anywhere in the world, Gamble added. TeleTech's decision to select GlobalServe was driven by a number of factors. Stephen Todd, Sr. EVP of Global Sales suggests: GlobalServe's solutions provide a single point of contact and a single global contract, rationalizing current incumbent contracts for all IT products and related services worldwide. This single global contract is independent of geography and will deliver all the inherent benefits of local service while providing global control and visibility. Todd continued, We view this as another excellent opportunity for us to help implement long-range business and technology solutions for a Customer. We are focused on helping Customers improve service and reduce costs in support of their business goals.
GlobalServe, Inc. is the premier provider of Global Information Technology, Supply Chain and complete IT Life Cycle Management and offers worldwide IT supply, support and savings, globally managed, locally delivered. GlobalServe enables customers to procure, deploy and support technology assets or services in any country or currency, anytime from anywhere in the world.
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