Solution: Original Equipment Manufacturer

OEMs are challenged in delivering their products and associated support globally while retaining their client relationships in a ubiquitous manner. OEMs tend to focus on their core competency of developing products and partnering with distributors to deliver those products. The ability to centrally manage an OEM supply chain for a particular enterprise client remains problematic. The OEM legacy distribution models are unable to scale in a true, centrally-managed global procurement framework. GlobalServe addresses the significant shortfall in the OEM and global distribution models. The Company provides OEMs with the ability to manage, or enable their clients to manage OEM product procurement and service management in a multi-OEM and multi-country environment. The end result is a central management framework for global procurement across a multitude of OEMs that enables the OEMs to retain strong relationships with their clients.

Our approach

GlobalServe developed strategic partnerships with some of the largest OEMs in the world. The partnerships outline the mechanics and collaborative approach to client product and associated service fulfillment. For the end client, they receive the best of breed technology, processes and suppliers to deliver their OEM products and associated services consistently in over a 150 countries. For smaller OEMs, GlobalServe offers an opportunity for them to deliver their products and associated services globally, thereby leveling the playing field. We offer a faster, simpler effective distribution channel outside of the legacy framework. The end result is an OEM focused on developing the best products.

Spotlight: Global OEM Supply Chain

Getting your products to your customer in time at the right price is an essential component for any OEM. Providing global support services for your products is critical for market adoption. GlobalServe’s global OEM supply chain helps OEMs develop their delivery strategy or supplement the existing shortfalls in their capabilities.

What we offer

Non-legacy distribution framework for just in time supply chain
Global footprint for product delivery and support
Service Management Technology
Procurement Management Technology
READ (Disposal) Services
24x7x365 Contact and Triage Center for all inbounds

GlobalServe Account Representative

To have a GlobalServe Account Representative contact you click here.