GlobalServe ITS

Lifecycle services represent nearly 80% of the total cost of ownership of an asset. GlobalServe, with its vast network of contracted service providers, delivers a variety of IT services to clients. With a click on the OneSource platform, an authorized user may, at anytime, create or monitor a service request to move, repair, replace, dispose or upgrade their equipment.

Spotlight

Furthermore, from a single IT dashboard on the OneSource platform, a global technology project rollout, upgrade or change can be managed expeditiously and within budget from initial planning to final implementation.

GlobalServe Account Representative

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Screenshots of OneSource capabilities

Our approach

Service on-boarding, management and measurement is performed centrally through the OneSource platform, thereby providing clients with the ability to globally buy, deploy and service assets of all types from a single central platform. The result is complete visibility of services within an organization, including service and supplier performance and benchmarking, with the ability to constantly improve upon both services and the suppliers providing those services.