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Services: Network Services

Network Support Services provided by our GlobalServe Solutions Providers allow GlobalServe clients the peace of mind in knowing that their complex network infrastructure assets are operating smoothly and being monitored our 24x7x365.

Based on the directives of each of our clients, GlobalServe Solutions Providers provide problem detection and management of issues locally and remotely. This enables infrastructure problem resolution, in some cases, prior to end users even being aware of the issues. Inconvenience and equipment downtime can be completely eliminated.

Spotlight: Triage Service for Global Network Management

We at GlobalServe understand that networks that which deliver data, voice, video, and rich media applications require unified, system management. The broad range of products available through the market can be intimidating. GlobalServe Solution Providers Network Support Services effective analytical work is our strength. Our value add is our expertise in building, managing and integrating supply chain partners on a global basis into a single global process within a single web portal and by providing proactive transaction management through a customer care center.

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Our approach

GlobalServe Solution Providers Network Support Services have proven expertise in the support of your business-critical network infrastructure and, as OEM-agnostic providers, support multi-vendor network environments.Thus providing clients with the utmost in flexibility to choose and adopt the latest solutions to align with their business needs.

GlobalServe Solution Providers work with clients to analyze processes, manage devices and performance and to understand the distress point and configurations for rapid problem resolution. Any required software version, pack or patch can be executed within specified service levels, increasing user satisfaction and saving time for network administration staff.

All the above GlobalServe Network Support Services are managed with a single contract and a single point of contact, further leveraging the client’s GlobalServe investment and all backed by the GlobalServe 24x7x365 Customer Center.

What we offer
  • Network Support Services
  • Product Procurement
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