GlobalServe provides SLA performance on which your company can rely with confidence.
Your required processes and standards guide all of our actions on your behalf throughout the world
One point of contact and one point of service access together with comprehensive transaction and dashboard reporting
GlobalServe is your single point of accountability that is totally committed to fulfilling your standards and exceeding your expectations
Level 1 Level 2 Level 3
OnSite Campus Services
OnCall Response Services
Today, in 174 countries GlobalServe can deliver OEM-authorized service for all of the major IT equipment manufacturers
GlobalServe provides reliable and consistent SLA performance, raises end user satisfaction, while maintaining strict compliance with your established global standards and operational processes.
Installations, Moves, Adds & Changes
Data Backup & Recovery
Smart Hands Support
Application Program Support
GlobalServe can be integrated with your Help Desk or ERP.
GlobalServe has taken 14 years to develop a network of carefully chosen Reseller- Service Providers in nearly every country in the world – 174 as of today.
Over 14 years, GlobalServe has sought out the best reseller-service providers for all major manufacturers of computer, network and point of sale equipment country by country throughout the world. We have agreements and working relationships in place that can provide you with back to back service and consistent SLAs for every country in the world – all with one agreement with GlobalServe.
GlobalServe configures just the supply chain you need to give reliable SLA performance with attractive costs. We also can incorporate additional suppliers if you require.
All suppliers are OEM- authorized
GlobalServe monitors SLA performance and other factors for every one of these companies.
Our strict standards and low cost structures keep your costs down. Just as your procurement team would, we put pressure on our vendors to give the lowest possible cost and full satisfaction of performance SLAs. From time to time we do make adjustments to the supplier base to make it BetterFasterCheaper.
GlobalServe provides turnkey Global Asset Disposal services based on your standards and workflow requirements. GlobalServe manages all logistics.
We provide Maximum Recoverable Value via:
Comprehensive Environmentally-sensitive Recycling
GlobalServe understands and complies with global, regional, national and local laws and regulations, including all appropriate certificates for recycling and destruction.
Data Erasure & Elimination
Exceeds all DOD, MSA and other Stringent Security Standards
Chain of Custody Security and Reporting
ISO 9001/14001 OSHA S18001 WEEE BAN e-StewardUS EPA
Downstream Liability Indemnification
Zero Landfill/Zero Waste Export Policy