Introduction
GlobalServe has published this Acceptable Privacy Policy as part of our overall effort to provide high quality, reliable service to our customers; protect the privacy and security of our customers, systems, and networks; encourage responsible use of GlobalServe's and other ISP's resources; and comply with applicable laws. To achieve our objectives, GlobalServe may in its sole discretion determine whether a use of GlobalServe networks is a violation of this Policy. While it is not GlobalServe's intent to monitor, control, or censor communications on GlobalServe networks, when we become aware of a violation of this Policy, we may take such action as we deem appropriate to address the violation, as referenced below.
Revisions to this policy
GlobalServe may modify this Policy at any time, effective when posted to GlobalServe's public web site. Notice may also be provided via electronic mail or regular mail.
GlobalServe privacy policy
GlobalServe respects the privacy of anyone who uses GlobalServe's website (www.Global-Serve.com). GlobalServe may gather important information from our visitors and customers. We publish this Privacy Policy to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection.
GlobalServe provides its service to you subject to this Privacy Policy, which is part of our Terms and Conditions of service. We reserve the right to change this Privacy Policy. If we change it, we will provide notification of the change and directions for how you can respond to the change.
Collected Information
We require people who request information from GlobalServe using the online applications (the Services) on the company's Website to give us contact information. Depending on the services chosen, we may ask for contact and account information, such as name, company name, address, phone number, e-mail address, password and the number of users in the organization who will be using the Services, in addition to financial and billing information, such as billing name, address and credit card number. When you express interest in additional information, during the registration process, or after you become a user, we may ask for additional personal information, such as title, department name, fax number or additional company information, such as annual revenues, number of employees or industry. You can opt out of providing additional information by not entering it when asked.
GlobalServe does not distribute or share customer e-mail addresses, except as noted in its Terms & Conditions, or as may be required by law.
GlobalServe uses the information we collect to set up and provide the Services for individuals and their organizations. We may also use the information to contact customers and prospects to further discuss their interest in our company, the Services we provide and ways we can improve them and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing webmaster@global-serve.com.
Any and all financial and billing information that we may collect through GlobalServe's Web site and the Services, is used solely to bill for the Services. GlobalServe does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in GlobalServe's Terms & Conditions, we do not disclose to any third party the information provided.
GlobalServe has referral relationships with third-party companies and individuals (Referral Partners) who refer their customers to GlobalServe. Customers who become customers of GlobalServe through a Referral Partner are considered customers of both GlobalServe and the Referral Partner. GlobalServe and a Referral Partner may share customer contact as well as account, financial and billing information with respect to their joint business relationship with the customer. The sharing of this information allows GlobalServe and the Referral Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows Referral Partners to provide consolidated billing services to the shared customer. Shared contact and account, financial and billing information is governed by GlobalServe's Terms & Conditions. GlobalServe does not share your business data with Referral Partners.
Other third parties, such as content providers, may provide information on a GlobalServe Web site, but they are not permitted to collect any information, nor does GlobalServe share any personally identifiable user information with these parties.
GlobalServe customers may use GlobalServe services to host data and information. GlobalServe will not review, share, distribute, print, or reference any such data except as provided in the GlobalServe Terms & Conditions, or as may be required by law. We will view or access individual records only with your permission (for example, to resolve a problem or support issue). Of course, users of the Services are responsible for maintaining the confidentiality and security of their user registration and passwords.
GlobalServe may also collect certain information from visitors to a GlobalServe Web site and customers of the Services, such as Internet addresses. This information may be logged to help diagnose technical problems and to administer the GlobalServe Web site and Services in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.
Cookies
Cookies are files Web browsers place on a computer's hard drive. They are used to help us authenticate clients and provide time saving shortcuts and preferences. GlobalServe may use a persistent encrypted cookie, if the client requests, to save and retrieve individual authentication information as well as other per-client device preferences. When a visitor follows a link to the GlobalServe Web site from an affiliate or promotion, GlobalServe may store information about that affiliate or promotion in a session cookie. Acceptance of these cookies is optional. GlobalServe may issue a mandatory session cookie to each user of the Services only to record encrypted authentication information for the duration of a specific session. If you reject this cookie, access to and usage of the Services may be denied.
Third party sites
The GlobalServe Web site and online applications contain links to other Web sites. GlobalServe is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.
Security
GlobalServe has security measures in place for the Services to help protect against the loss, misuse and alteration of the data under GlobalServe's control. Finally, GlobalServe may require unique user names and passwords to be entered each time a customer logs on to certain parts of its website or Services. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.
Opt-out policy
GlobalServe offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request to webmaster@global-serve.com.
Correcting and updating your information
To update or change any information you have provided to GlobalServe please send an email to webmaster@global-serve.com.
Additional Information
Questions regarding this Privacy Policy or the security practices of the Services should be directed to GlobalServe by e-mail to webmaster@global-serve.com.
Incident reporting
Please contact the GlobalServe abuse desk by sending an e-mail to webmaster@global-serve.com.
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